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Shipping & Returns

GENERAL TERMS AND CONDITIONS; PAYMENT AND DELIVERY TERMS
(for customers from abroad)

OFFERS:
without engagement, i.e. changes in formant color as well as availability may occur. But, as a rule, this is up to my suppliers. Mistakes on my part also can not be excluded.

PRICES:
incl. VAT (in Germany at present 19 %) No VAT is charged for customers from countries outside the European Union.

Shipping costs:
with insurance:
BeNeLux  and  Austria 12,90 €
all other EU countries 20,00 €
all other countries and Switzerland 34,00 €

MINIMUM ORDER QUANTITY:
None, you decide for yourself if your order is worth the expenses.

DELIVERY:
as soon as possible, usually approx. 2 - 5 days. If articles are out of stock delivery may occasionally take 2-3 weeks. In exceptional cases delivery may take even longer, especially regarding articles imported from e.g. the USA. Delivery is effected exclusively by insured parcel and the shipping costs have to be determined. These are dependent on country and weight.

MINIMUM ORDER QUANTITY:
None, you decide for yourself if your order is worth the expenses

GUARANTEE:
As legally required in Germany.
Replacement for suppliers parts will only be delivered within the suppliers guarantee. Repair of parts does not prolong the guarantee.

RIGHT OF WITHDRAWAL:
According to §§312b, 355, 357 BGB the buyer may withdraw from the sales contract within two weeks by written declaration without establish mentor by sending back the goods to Rolf-Dieter Koenig, Odenwaldstr. 10, D-69239 Neckarsteinach. To observe the terms the timely sending is sufficient. The withdrawal term starts with the receipt of this declaration. On orders with a value of up to € 40,00 the return expenses are paid by the customer.
The legal regulations of the German BGB are applied. Only German law is valid.

Price alterations, changes regarding availability and news letters unfortunately can not be delivered to each customer individually. They will, however, be enclosed if an order is placed.

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